Skip to content
  • Login
TCM Channel

TCM Channel

www.tcm.com
What is your customer experience with TCM Channel?

TCM Channel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • TCM Channel has 2.1 star rating based on 27 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Quality programming, Wonderful movies, Wonderful old classic movies.
    Cons: Keep changing their programing, Lost weeks of viewing with no explanation, No holiday classics.

  • Recent recommendations regarding this business are as follows: "Gone are the true classics!", "TCM is not what it use to be!", "Don't waste your time calling these people", "Zero", "Support TCM".

View full overview ›

Top TCM Channel Reviews

Positive Review

"Question about current programming and max"

stars-rating stars-rating stars-rating stars-rating stars-rating

I received an answer to my question and accept it. Thank you for that. I have watched TCM since 2009, and I remain grateful for the fine and varied programming...

Critical Review

"Terrible app"

stars-rating stars-rating stars-rating stars-rating stars-rating

If you don't use the app for a week, it requires you to sign in. When you try to sign in, it says you have done so successfully, but then just continually...

Show reviews that mention
tcm movie movies phone content app war hosts people culture
Filter review
Sort by
Anonymous
map-marker Bellevue, Washington

Question about current programming and max

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I received an answer to my question and accept it. Thank you for that.

I have watched TCM since 2009, and I remain grateful for the fine and varied programming and illuminating work with movies.

I need to make clear that I am not at all a "pissed consumer". I had a direct question that was not a complaint.

View full review
Kathy L Ebe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

If you don't use the app for a week, it requires you to sign in. When you try to sign in, it says you have done so successfully, but then just continually bounces you back to the log-in screen. Terrible app.

View full review

Preferred solution: Deliver product or service ordered

Ahyan Fqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Programming Issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Dec 18, 2024

I have a question for TCM. I am paying for the TCM channel.

Clearly, I opted to pay for this channel because I enjoy classic films. What I am having a difficult time understanding is what is happening to your channel? Since before Halloween, there has been nothing on but film noir, movies about death, funerals, dark and horrid movies, and movies in color that barely resemble a 'classic film'. There has not been a single holiday movie not one classic holiday film since Halloween.

Why?

Why are you on the bandwagon to cancel Christmas or Holidays? You do understand customers are paying for this channel, right? You need to give customers what they pay for, what they watch for. There is no excuse for this disregard.

I don't care what agenda your network continues to have, paying customers are your bread and butter.

I am absolutely disgusted with your programming. It's progressively become worse and you are going to continue losing customers because your disregard of the paying customer will never propel profit or success!

You have these people narrating ahead of the next movie, making movie wines, self-promoting, all of this chaos and additional chatter; that is not what we are paying for! We want classic films!

Where are all the fantastic holiday films? I have yet to see Good Ole Summertime, Christmas in Connecticut, or Miracle on 34th etc.

I saw Good Ole Summertime a few times in the spring!? They used to run constantly for over a month before Christmas and now this has halted. For what? This is going to tank your ratings.

I have discussed this with many people who pay for this channel for the same reason I do, and I will say, we are on our way out.

There are plenty of other sources to watch those beautiful films, and you are no longer going to take my money for this madness!

How can you all follow this ridiculous cancel culture right down the drain? This is ignorant. You receive plenty of these complaints and what is changing? Nothing.

Because you are not listening to your customers. You cannot possibly believe this will grow your network? You don't even have half a million subs. Isn't that enough to open your ears?

I am not going to pay for this nonsense anymore. You are contributing to the demise of an amazing legacy of true Hollywood talent! You are censoring the incredible skill and passion of true acting and theatre. Why wouldn't you want to preserve that incredible legacy?

It's unbelievable to me. You are destroying your own network. You may not see that now, but nothing remains in the dark forever. Everything ultimately comes into the light eventually, and you have enough disappointed customers that it won't be long.

Even as I submit this, I am being prompted at the top of the page to purchase merchandise! Unreal.

View full review
Cons:
  • Talking heads ahead of each movie boasting
  • No holiday classics

Preferred solution: TRUE CLASSIC FILMS! No more of this nonsense of death and colorized films during the holidays! WE WANT OUR HOLIDAY CLASSICS!!!!!

User's recommendation: Gone are the true classics!!

Debbie H Qay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WHY "SOMETIMES" You Take Off Popeye The Sailor Which is On Saturday's For Only Ten Minutes. On Saturday 17th, It Is Not On. I Now, I Am Having To Send Another Email

Periodically, you will take off 'Popeye the Sailor' for Saturday the 17th. 'Why?' I have requested this cartoon numerous times.

Then they have it on, and then one Saturday you do not. Why?

View full review
Pros:
  • Wonderful movies
Cons:
  • Keep changing their programing

Preferred solution: Apology

Debbie H Qay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

YOU TOOK OFF "POPEYE" FOR SATURDAY THE 17TH. PLEASE KEEP PUTING THIS ON SATRUDAYS MORNINGS. I SO LOOK FORWARD TO THIS 10 MINUTE CARTOON. "A VERY LOYAL WATCHER"

You Took Popeye The Sailor Off For Saturday 17th "WHY" Can You Please Keep Showing It ? A VERY LOYAL FAN

View full review
Anonymous
map-marker Geneva, New York

TCM used to have good movies lately. They have a bunch of ancient garbage movies there’s no longer any like midway or naval boat submarines that I like you used to have really good movies . Now. Junk

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Go back to your original programming not this ancient stuff youre showing now I like World War II movies or adventure that stuff back in the 1930sI

View full review
Kelani Egc
map-marker Syracuse, New York

TCM closed captioning not working

Updated by user Nov 29, 2024

On movies marked with.CC for Closed Captioning there is none. TCM I would assume has a lot of Senior viewers, and you are not mindful of us or Deaf audience!

I have already reported TCM to the ADA.GOV, American Disabilities Act!

Get this corrected & be mindful you are showing a lot of movies without Closed Captioning! This hurts your audience.

Original review Nov 22, 2024

TCMs closed captioning is not working5, a movie I have recorded on DVR sows CC, I tried another movie on TCM that shows CC in its description & again it is not working! I tried 5 other channels on VCR & they all had CC, I should off CC on my DVR & turned it on again! No success.

View full review

User's recommendation: TCM is not what it use to be!

Vermelle Hni
map-marker Jeffersonville, Indiana

Not Happy with the Nudity (all of a sudden)

TCM has been my favorite channel for many years. Loved, loved Robert Osborne.

Loved to be able to watch a channel with all the old movies and movie stars and not have to worry about watching the nudity and sex.

Just good old fashioned story lines.

Lately, movies are being shown with the nudity and sex.

This has never ever been!!

I would like to know why the change?

I will no longer be watching TCM in the future. Such a shame something that was so good and entertaining to so many is now just like any other channel.

Robert Osborne, I am sure is disappointed.

View full review
Alan B Pqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Catonsville, Maryland

I wabt to log in

I want to talk to someone about a problem signing in! Every time I get a number there is no human that answers the phone! Is that a good enough answer?

View full review

Preferred solution: Help setting up and the ability to speak to a human being

User's recommendation: Don't waste your time calling these people

Joseph M Tlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hypocrisy and bias

Updated by user Aug 25, 2024

Like the movies but not their woke politics.

Original review Aug 18, 2024
Dear TCM, I am a faithful TCM subscriber and have enjoyed the program on TCM for many years. Having said this, I am getting tired of the liberal bias that the network has shown in recent years, especially in its preaching to the audience issues that are only embraced by those on the extreme Left.

I can't tell you how many times I've had to hear TCM hosts talk about the blacklist era and how unfair it was (indeed) to actors, directors, and producers for their political beliefs during that era and how they were blackballed. Given the current slant of Hollywood, why don't we ever hear of how conservative actors, directors, and producers are being blackballed by today's Hollywood for their political beliefs? If the network has any semblance of being fair (and maybe you don't really want to), it seems you would point out that the opposite is going on today and the culture is canceling all those who don't aspire to or lend lip service to the liberal culture that you preach to us on your network every chance you get. Pure hypocrisy if you ask me, but then again, today's liberals don't have any intention of fairness.

It's just all about winning. I think I'm done with this network and the indoctrination of the corrupt culture that you blab about every day!
View full review

Preferred solution: Get rid of the liberal bent and just start playing Movies without your political commentary! It’s just sickening.

Anonymous
map-marker Stockton, California

Complaint on content of movie shown on TCM

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was horrified to turn on TCM to witness a movie being shown that is as close to child *** as you can get and still be within the law. The movie Tim Drum showed several disgusting scenes of children engaging in sexual activity. So disappointed in TCM.

View full review
Anonymous
map-marker Lombard, Illinois

Subscribe

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to subscribe but I want to talk to a human being I am not happy I am not happy I am not happy I am not happy

View full review

User's recommendation: Zero

Christean Tdm
map-marker New York, New York

No reaponse

I am a long-time devoted fan of TCM. Several wks ago I made a request for a movie and it was reportedly passed along to programming dept.

I had no expectation that my request would be fulfilled, but I did expect courtesy of a reply. Thank you

View full review
Anonymous
map-marker Terre Haute, Indiana

TOO MANY MUSICALS!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Get away from all the twenties and thirties movies - and especially the musicals!! WAY TOO MANY OF THEM!!

These people could do much better by following Robert Osborne's varied choice of movies. They hardly ever have mysteries and serious dramas and romantic love stories. Five hosts don't nearly do the job of the one man whose unfortunately passed on. We hope your scheduling will get away from all the boring musicals soon!!

We're in our seventies and don't sleep much.

We'd watch TCM movies until 4:00 in the morning (love the no commercials), but now we don't due to the poor choice of movies to watcb. Hoping for improvement!!

View full review
Anonymous
map-marker Lombard, Illinois

Subscribe

no one will take my subscription...i want human not robot i want totalk to human to subscribe not voice mail wake up human..send me phone number for human not robot where are you human where are you human

View full review
james d Ucl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have not watched TCM in four days. I pay additional amount for package to get TCM and MSNBC. I tried to call. The mailbox if full. I hate the 3 days of war movies TCM shows every Memorial Day We

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The phone line to TCM has a full mailbox. I hate that each year, TCM shows three days of war movies each Memorial Day weekend.

However, it is showing awful movies today. I had to buy a cable package at an upcharge to be able to view TCM and MSNBC.

Those are all I wanted in the package. TCM is not worth the additional cable subscription cost.

View full review

Preferred solution: a better movie selection. TCM needs to stop the three days of war movies each Memorial Day.

1 comment
Guest

Maybe you just need a new chair cut or pair of shoes that'll make you feel better.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article