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TCM Channel

TCM Channel

www.tcm.com
What is your customer experience with TCM Channel?

TCM Channel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

TCM Channel has a 2.1 star rating from 17 reviews with mostly dissatisfied customers; rating mix shows 63% unfavorable and 13% positive. Pros note lots of selections and quality programming, while cons cite frequent programming changes, lost weeks of viewing, high price level, and pervasive playback and authorization issues on the app and on-demand.

Key Takeaways for Future Customers

  • Check recent TCM Channel reviews for recurring reports about the app and streaming reliability before subscribing.
  • Expect classic-film selection but variable scheduling; verify subscription and provider access for consistent viewing.

Negative Feedback / Risk Areas

  • Frequent TCM Channel customer complaints about app errors, authorization failures, and on-demand films not playing.
  • Poor customer service responsiveness and difficulties contacting a human for help.
  • Complaints mentioning billing, refunds, and subscription hurdles when attempting to activate or troubleshoot service.

Positive Feedback

Many reviewers praise the selection of classic movies, quality programming, and occasional curated series that highlight film history.

View full overview ›

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Show reviews that mention
clarence muse inland empire tcm app movies movie sound effects hollywood star ruby greer perris city
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James B Cns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad bad bad!

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Updated by user Apr 29, 2026

Dont call they are idiots

Original review Apr 12, 2026

I cannot watch movies. I can go to the app and open the app. But when I click on a movie, it tells me I'm not authorized.

Pros:
  • Lots of selections
Cons:
  • Cant freaking watch them

Preferred solution: MY DAMN MOVIES

User's recommendation: Complaining does not good

View full review
Ruby G Dlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Donation for Clarence Muse Star-Recognizing in Inland Empire-Star and Hollywood, Star

AI Highlights
  • - Ruby Greer seeks Clarence Muse recognition in Inland Empire.
  • - She asks TCM for help with a Hollywood Star or bust; Perris funding delays.
TCM Channel - Donation for Clarence Muse Star-Recognizing in Inland Empire-Star and...
TCM Channel - Donation for Clarence Muse Star-Recognizing in Inland Empire-Star... - Image 2

My name is Ruby Greer, a resident of Inland Empire. Perris City is where Clarence Muse lived, which is in Inland Empire.

I am working with several nonprofit groups of Inland Empire who desire to see recognition of Clarence Muse. He did a lot for Hollywood and also for the city of Perris. I would like to see if any person from TCM would be interested in making a contribution for the cause of a Hollywood star or star monument, bust for him. We are struggling to get him recognized in the Inland Empire.

The Perris City Mayor Vargus has plans, but now with the economic struggle, it is hard for the city of Perris to put this in first place, but it is on their agenda. The city of Perris sent letters to several members of Hollywood and received no response. I am just a member of Inland Empire and saw all the great things Clarence Muse did. If you can help, I can direct them to someone in those groups.

Some of the members on the committee are past the age of 70 and would like the vision to come to pass. They were personal friends of Clarence Muse.

I thank you in advance for the help in this matter.

Ruby Greer (951) 743-****

User's recommendation: Here is the pamplet of a group for the Hollywood Star

View full review
Antoinette B Cuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It is not like it used to be.

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Movies from the 1930s, really? What happened to Abbott and Costello, Andy Hardy?

How about second World war movies? So many classics to air!

User's recommendation: Disappointing!

View full review
Anonymous

Sound is low for dialogue, much too loud tor sound effects and music. Often change channel from too much noise.

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AI Highlights
  • - 100 words is ridiculous.
  • - Vocals are quiet.
  • - Sounds and music can be unbearably loud.
  • - The sound has worsened.
  • - Please even out the sound.

100 words is ridiculous

Your channel is getting worse with sound

Vocals are quiet

When sound effects or music becomes part of the movie its unbearably loud

It wasnt always like this

Please even out the sound

Other cable stations do the same

View full review
Staley Txm

When I called your helpline for assistance, I was referred to tech-support. They wanted five dollars to start a call fine print said that there would be a $45 an annual fee. What a joke.

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Fix the glitches once Im activated I shouldnt have to go through some sort of authorization process. Im done with TCM.

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Kathy L Ebe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible app

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AI Highlights
  • - The app requires sign-in after a week of inactivity.
  • - Signing in shows success but then bounces back to the login screen.
  • - Terrible app.

If you don't use the app for a week, it requires you to sign in. When you try to sign in, it says you have done so successfully, but then just continually bounces you back to the log-in screen. Terrible app.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Bellevue, Washington

Question about current programming and max

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AI Highlights
  • - I received an answer and accept it.
  • - I have watched TCM since 2009 and value programming; I am not a pissed consumer and my question was direct.

I received an answer to my question and accept it. Thank you for that.

I have watched TCM since 2009, and I remain grateful for the fine and varied programming and illuminating work with movies.

I need to make clear that I am not at all a "pissed consumer". I had a direct question that was not a complaint.

View full review
Ahyan Fqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Programming Issues

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AI Highlights
  • - I pay for TCM to watch classic films, but since Halloween the lineup is noir and dark, with no holiday titles.
Original review updated Dec 18, 2024

I have a question for TCM. I am paying for the TCM channel.

Clearly, I opted to pay for this channel because I enjoy classic films. What I am having a difficult time understanding is what is happening to your channel? Since before Halloween, there has been nothing on but film noir, movies about death, funerals, dark and horrid movies, and movies in color that barely resemble a 'classic film'. There has not been a single holiday movie not one classic holiday film since Halloween.

Why?

Why are you on the bandwagon to cancel Christmas or Holidays? You do understand customers are paying for this channel, right? You need to give customers what they pay for, what they watch for. There is no excuse for this disregard.

I don't care what agenda your network continues to have, paying customers are your bread and butter.

I am absolutely disgusted with your programming. It's progressively become worse and you are going to continue losing customers because your disregard of the paying customer will never propel profit or success!

You have these people narrating ahead of the next movie, making movie wines, self-promoting, all of this chaos and additional chatter; that is not what we are paying for! We want classic films!

Where are all the fantastic holiday films? I have yet to see Good Ole Summertime, Christmas in Connecticut, or Miracle on 34th etc.

I saw Good Ole Summertime a few times in the spring!? They used to run constantly for over a month before Christmas and now this has halted. For what? This is going to tank your ratings.

I have discussed this with many people who pay for this channel for the same reason I do, and I will say, we are on our way out.

There are plenty of other sources to watch those beautiful films, and you are no longer going to take my money for this madness!

How can you all follow this ridiculous cancel culture right down the drain? This is ignorant. You receive plenty of these complaints and what is changing? Nothing.

Because you are not listening to your customers. You cannot possibly believe this will grow your network? You don't even have half a million subs. Isn't that enough to open your ears?

I am not going to pay for this nonsense anymore. You are contributing to the demise of an amazing legacy of true Hollywood talent! You are censoring the incredible skill and passion of true acting and theatre. Why wouldn't you want to preserve that incredible legacy?

It's unbelievable to me. You are destroying your own network. You may not see that now, but nothing remains in the dark forever. Everything ultimately comes into the light eventually, and you have enough disappointed customers that it won't be long.

Even as I submit this, I am being prompted at the top of the page to purchase merchandise! Unreal.

Cons:
  • No holiday classics
  • Talking heads ahead of each movie boasting

Preferred solution: TRUE CLASSIC FILMS! No more of this nonsense of death and colorized films during the holidays! WE WANT OUR HOLIDAY CLASSICS!!!!!

User's recommendation: Gone are the true classics!!

View full review
Debbie H Qay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WHY "SOMETIMES" You Take Off Popeye The Sailor Which is On Saturday's For Only Ten Minutes. On Saturday 17th, It Is Not On. I Now, I Am Having To Send Another Email

Periodically, you will take off 'Popeye the Sailor' for Saturday the 17th. 'Why?' I have requested this cartoon numerous times.

Then they have it on, and then one Saturday you do not. Why?

Pros:
  • Wonderful movies
Cons:
  • Keep changing their programing

Preferred solution: Apology

View full review
Debbie H Qay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

YOU TOOK OFF "POPEYE" FOR SATURDAY THE 17TH. PLEASE KEEP PUTING THIS ON SATRUDAYS MORNINGS. I SO LOOK FORWARD TO THIS 10 MINUTE CARTOON. "A VERY LOYAL WATCHER"

You Took Popeye The Sailor Off For Saturday 17th "WHY" Can You Please Keep Showing It ? A VERY LOYAL FAN

View full review
Anonymous
map-marker Geneva, New York

TCM used to have good movies lately. They have a bunch of ancient garbage movies there’s no longer any like midway or naval boat submarines that I like you used to have really good movies . Now. Junk

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Go back to your original programming not this ancient stuff youre showing now I like World War II movies or adventure that stuff back in the 1930sI

View full review
Kelani Egc

TCM closed captioning not working

AI Highlights
  • - TCMs closed captioning is not working.
  • - A DVR-recorded movie shows CC but it doesn't work.
  • - Turning CC on/off on the DVR did not help.
Updated by user Nov 29, 2024

On movies marked with.CC for Closed Captioning there is none. TCM I would assume has a lot of Senior viewers, and you are not mindful of us or Deaf audience!

I have already reported TCM to the ADA.GOV, American Disabilities Act!

Get this corrected & be mindful you are showing a lot of movies without Closed Captioning! This hurts your audience.

Original review Nov 22, 2024

TCMs closed captioning is not working5, a movie I have recorded on DVR sows CC, I tried another movie on TCM that shows CC in its description & again it is not working! I tried 5 other channels on VCR & they all had CC, I should off CC on my DVR & turned it on again! No success.

User's recommendation: TCM is not what it use to be!

View full review
Vermelle Hni

Not Happy with the Nudity (all of a sudden)

AI Highlights
  • - TCM used to show old movies and stars with no nudity.
  • - Recently nudity and sex are shown, which disappoints.
  • - I will stop watching TCM.

TCM has been my favorite channel for many years. Loved, loved Robert Osborne.

Loved to be able to watch a channel with all the old movies and movie stars and not have to worry about watching the nudity and sex.

Just good old fashioned story lines.

Lately, movies are being shown with the nudity and sex.

This has never ever been!!

I would like to know why the change?

I will no longer be watching TCM in the future. Such a shame something that was so good and entertaining to so many is now just like any other channel.

Robert Osborne, I am sure is disappointed.

View full review
Alan B Pqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Catonsville, Maryland

I wabt to log in

I want to talk to someone about a problem signing in! Every time I get a number there is no human that answers the phone! Is that a good enough answer?

Preferred solution: Help setting up and the ability to speak to a human being

User's recommendation: Don't waste your time calling these people

View full review
Joseph M Tlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hypocrisy and bias

AI Highlights
  • - Longtime TCM subscriber criticizes liberal bias.
  • - Notes conservatives are blackballed in Hollywood.
  • - Declares they are finished with the network.
Updated by user Aug 25, 2024

Like the movies but not their woke politics.

Original review Aug 18, 2024
Dear TCM, I am a faithful TCM subscriber and have enjoyed the program on TCM for many years. Having said this, I am getting tired of the liberal bias that the network has shown in recent years, especially in its preaching to the audience issues that are only embraced by those on the extreme Left.

I can't tell you how many times I've had to hear TCM hosts talk about the blacklist era and how unfair it was (indeed) to actors, directors, and producers for their political beliefs during that era and how they were blackballed. Given the current slant of Hollywood, why don't we ever hear of how conservative actors, directors, and producers are being blackballed by today's Hollywood for their political beliefs? If the network has any semblance of being fair (and maybe you don't really want to), it seems you would point out that the opposite is going on today and the culture is canceling all those who don't aspire to or lend lip service to the liberal culture that you preach to us on your network every chance you get. Pure hypocrisy if you ask me, but then again, today's liberals don't have any intention of fairness.

It's just all about winning. I think I'm done with this network and the indoctrination of the corrupt culture that you blab about every day!

Preferred solution: Get rid of the liberal bent and just start playing Movies without your political commentary! It’s just sickening.

View full review
Anonymous
map-marker Stockton, California

Complaint on content of movie shown on TCM

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AI Highlights
  • - The reviewer was horrified by Tim Drum airing on TCM due to explicit scenes.
  • - The reviewer is disappointed in TCM.

I was horrified to turn on TCM to witness a movie being shown that is as close to child *** as you can get and still be within the law. The movie Tim Drum showed several disgusting scenes of children engaging in sexual activity. So disappointed in TCM.

View full review

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